Return & Exchange Policy
At Kapdaverse, your satisfaction is our priority!
If you’re not fully happy with your order, don’t worry—we’ve got you covered.
🕒 Return Window:
You can return or exchange products within 7 days of delivery.
📦 Return Conditions:
- Item must be unused, unwashed, and in original condition
- Tags and packaging must be intact
- Damaged or wrong items must be reported within 48 hours of delivery
🔁 How to Initiate a Return/Exchange:
- Go to our Return Center on kapdaverse.com
- Enter your order details
- Choose whether you want a refund or exchange
- Our team will verify and schedule a pickup
💸 Refund Policy:
- Refunds are processed within 5–7 business days after we receive and inspect the product
- Refunds will be made to your original payment method
- For COD orders, refund will be done via bank transfer or UPI
📦 Exchange Option:
- You can exchange the product for a different size or design (if available)
- Only one free exchange per order is allowed
❌ Non-Returnable Items:
- Customized or sale items
- Products showing signs of use
Need Help?
Email us at support@kapdaverse.com or WhatsApp us at +91 9974314370